Contact us

Real people answer, in English and Spanish. No first-line bot, no ticket maze.

Write to us

[email protected]

We answer within 1 business day, usually much sooner.

What we can help you with

  • Something broken: a workspace that won't start, a stuck kernel, a slow environment
  • Billing: charges, balance, refunds, invoices
  • Custom images, more resources, or plans for a team or a course
  • Privacy requests: access, correction, export or deletion of your data

Billing and refunds

Charges run on prepaid credit in Aquedra Cloud. To request a refund of unused credit, write to us from the email address on your account with the approximate amount and date — see the billing and refund policy for the details.

Who operates this service

Company:
Aquedra SpA
Country:
Chile (infrastructure operated in Europe)
Website:
aquedra.com

Aquedra SpA is the entity responsible for the service and for handling your personal data.

Contact us — NotebookHub