Contact us

Real people answer, in English and Spanish. No first-line bot, no ticket maze.

Tell us what you are trying to do and what you see. Never include passwords.

We answer within 1 business day, usually much sooner.

Never email passwords, verification links or card details. Purchase and manage your plan only from Plan, in your notebookhub.dev panel.

We use what you write only to answer you. It is not used for marketing.

What we can help you with

  • Something broken: a workspace that won't start, a stuck kernel, a slow environment
  • Billing: charges, balance, refunds, invoices
  • Custom images, more resources, or plans for a team or a course
  • Privacy requests: access, correction, export or deletion of your data

Billing and refunds

Manage a monthly Stripe subscription from Plan, in your panel. Aquedra wallet credit is separate. For billing or refund questions, write from your account email with the approximate amount and date. Never send card details.

Who operates this service

Company:
Aquedra SpA
Country:
Chile (infrastructure operated in Europe)
Email:
[email protected]
Website:
aquedra.com

Aquedra SpA is the entity responsible for the service and for handling your personal data.

Contact us — NotebookHub